Privacy Policy for Maia

Last Updated: January 3, 2025

Introduction

Maia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

Business contact information
Childcare center license details
Tax identification numbers
Shipping and billing addresses
Payment information
Order history
Communication preferences

Information Automatically Collected

Log data and usage statistics
Device information
IP addresses
Browser type
Session duration
Pages visited
Referring websites

How We Use Your Information

Essential Operations

Process your orders
Manage your account
Provide customer support
Send transaction notifications
Verify center eligibility
Process payments

Platform Improvement

Analyze usage patterns
Improve user experience
Develop new features
Troubleshoot issues
Monitor platform performance

Communications

Order confirmations
Shipping updates
Product recommendations
Platform updates
Promotional offers (with consent)

Information Sharing

We Share With

Suppliers fulfilling your orders
Payment processors
Shipping partners
Service providers assisting our operations

We Never Share

Individual purchasing data with competitors
Personal information for marketing purposes
Financial data beyond processing requirements

Data Security

Industry-standard encryption
Regular security audits
Secure data storage
Access controls
Payment data protection (PCI compliance)

Your Rights

You have the right to:

Access your data
Correct inaccurate information
Request data deletion
Opt out of communications
Export your data

Data Retention

Active account data: Maintained while account is active
Transaction records: Kept as required by law
Inactive accounts: Data removed after 24 months

Children's Privacy

Our service is not directed at children under 13. We do not knowingly collect information from children.

Cookie Policy

We use cookies to:

Maintain session information
Remember preferences
Analyze platform usage
Improve user experience

Changes to Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated date.

International Data Transfers

Data may be processed in countries with different privacy laws. We ensure appropriate safeguards are in place.

Contact Us

For privacy-related questions: Email: support@savewithmaia.com
Phone: 647-865-6335

This privacy policy is effective as of January 3, 2025.